We only cover support for products that you purchased from ScriptsFire team. Your first step at getting technical support is to check our FAQ. Please, make sure that you’ve studied the product documentation and referred to the FAQ before submitting a support ticket. Support is offered through Support Tickets opened from our website (in main menu Support > Create ticket). We are very fast in providing answers, but we are not immediate. Every support request will be added to the support queue, and will be processed as soon as our team members are available. We provide technical support ONLY through our ticket system on the website, NOT by email, chat, website comments, Skype or any other social media. Support ticket is the only way to access the technical support.
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